Thank you for using our website. We strive to provide a seamless and user-friendly experience for our users. This Refund Policy explains the circumstances under which refunds may be granted for purchases made through our website or mobile application.

Eligibility for Refund: Refunds will only be considered for purchases made through the Kisan Vajra mobile application. To be eligible for a refund, users must demonstrate a valid reason for the request.

Valid Reasons for Refund: 

Unauthorized Purchases: If a user identifies unauthorized or fraudulent transactions on their account, a refund will be issued upon verification. 

Technical Issues: Refunds may be considered for purchases affected by technical issues, such as app malfunctions or payment errors.

Refund Request Process: Users must submit refund requests through email at contact@kisanvajra.com within 15 days of the purchase date. Refund requests must include detailed information about the transaction, a clear explanation of the issue, and any supporting documentation.

Refund Decision: All refund requests will be thoroughly reviewed by our customer support team. We reserve the right to deny a refund if the request does not meet the eligibility criteria.

Refund Methods: Refunds will be issued using the same payment method used for the original transaction. The time required for processing refunds may vary depending on the payment provider.

Contact Information: For refund requests or inquiries, please contact our customer support at contact@kisanvajra.com.

Changes to the Refund Policy: We reserves the right to update or modify this Refund Policy at any time without prior notice. Users are encouraged to review the policy periodically for changes. By using the website or mobile application, users acknowledge and agree to the terms of this Refund Policy.